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How to manually delete a payment from an Invoice in Pencil

You may encounter a scenario where you would like to delete a payment processed via Pencil from an invoice in Pencil due to a refund or other reason..

To delete an invoice, you may follow the steps below:

  1. Go to Invoices → Search for the invoice number → Under Actions click on (...) More actions → Payment Details → click on the red X button to delete Payment.
  2. On to pop-up window, click on Confirm.
  3. Then you can process the payment again via Pencil or perform any other required actions.