Payments

Articles on how to manage your payments in Pencilpay with your customers.

• How do I store my customers payment details without them signing up?
• How to Pay Multiple Invoices in One Click
• How to Send a Statement to a Customer for All Overdue Invoices
• Where do I find how a customer has paid a Quote/Order/invoice in Pencil
• How to re-push a payment or sync a payment to Cin7/DEAR
• Invoice showing 'Paid' in Cin7/DEAR but not updated in Pencil
• Invoice showing 'Paid' in QuickBooks but not updated in Pencil
• Invoice showing 'Paid' in MYOB but not updated in Pencil
• Invoice showing 'Paid' in NetSuite but not updated in Pencil
• Invoice showing 'Paid' in Xero but not updated in Pencil
• How to use the 'Manually Charge Authorised' Feature in PencilPay
• How to use 'Add Card on File' Feature?
• How to Charge a Customer Manually on PencilPay
• Payment Handling Service error
• I have refunded a payment from Cin7 Core what do I do next?
• How to manage a partial refund with Xero
• Can I charge my customers the credit card fees?
• My customer is receiving overdue invoice notifications but my customer has paid the Quote/Sale Order/Invoice in Cin7 Core
• What to do when Customer Pays Invoice Externally but is on Auto-charge
• Failed Payment | Credit card payment failed: Decline for CVV2 failure
• Why is my invoice in "Payment Pending" Status?
• My customer already paid the invoice via direct debit but it still shows Payment Pending in Pencil
• How to Manually pay an invoice for a customer signed up with a Credit Card or ACH
• My customer paid the invoice with ACH payment method, but funds are not disbursed yet
• How to handle a chargeback request initiated by my customer to their bank
• Getting Error | "Payment feature not active for this invoice"
• How to manually delete a payment from an Invoice in Pencil