How to override and turn OFF my default Email/SMS Reminder Settings for a customer in Pencil?

1. Log in to Pencil admin account.

2. Go to Customers.

3. Search for your customer.

4. Under 'Actions', click on the three dots (...) "More Actions"

5. Select "Customer Settings" from the drop-down list

Default Email/SMS
Reminder Settings

Your default settings can be found in Settings → Invoices & Collections → Invoice Settings.

If you wish to override these, you can update here.

To view your default Invoices & Collection settings, you can use this link:

Toggle ON/OFF

If you wish to override your default Email/SMS Reminder Settings you can update it in Customer Settings.