How to disable setting in Pencil to send a friendly reminder to customer if they haven't completed their on boarding credit form application?

If you have a customer who doesn't complete the on boarding credit form application, Pencil can send them a friendly reminder to complete their application.

Applications

Applications

If you customer doesn't complete your on boarding credit form, Pencil will send them a friendly reminder based on your settings.

If you don't want to send reminders to this Customer, you can toggle the switch off.

Toggle ON/OFF