![200707 pencil-logo-white-green-white_background-square.png]](https://support.pencilpay.com/hs-fs/hubfs/200707%20pencil-logo-white-green-white_background-square.png?width=71&height=25&name=200707%20pencil-logo-white-green-white_background-square.png){kind=logo}
Payments Settings
- How to link or merge one approved credit form to multiple ABNs/EINs or stores?
- I received a failed payment email what do I do next?
- Where can I find the reset failed payment attempts if it is not showing in Pencil → Customers?
- How do I securely store my customers' credit card details for future payment processing?
- How do I update my payment method?
- How to set the default payment method for a customer?
- How do I re-push a payment from Pencil to my accounting software
- How do I re-push the disbursement data from Pencil to Xero so you can auto reconcile Xero
- My payment has failed so what do I do?
- What happens when you mark an invoice as 'Paid Externally' in Pencil?
- How do edit the description my customer sees in their credit card and bank statement?
- How do I manually charge a customer's invoice?
- I'm not receiving email notifications when a customer pays.
- How to request for a refund?
- Why was my payment plan canceled?
- How do I update my customer's payment method?
- How to add the PencilPay link to your DEAR Sale Quote Template
- How do I reset failed payment attempts?
- How to add the PencilPay link to your DEAR Sale Order Template
- Refund Request for Direct Debit Payments
- How to add the PencilPay link to your DEAR Sale Invoice Template
- The Option for Customer to Pay via ACH is not Appearing
- How to enable the PencilPay pay now button in Xero
- How to get paid from Quote or Invoice in DEAR Systems with Pencil
- Payment Plan Email Notification Settings
- How do I notify my customer the day before Pencil will take payment from their nominated payment method?
- How to update the Credit Card details for the same customer Trading Name but different ABN's where the Status is Active and Inactive for the other
- How to take credit card payments over the phone
- How to troubleshoot when auto-charge is not working?
- How to auto charge customers in DEAR directly from Quotes, Orders and Invoices
- Invoices and Collections Email Notification Settings
- How to sync an invoice to Pencil that hasn't synced yet?
- Walk-through of Sales Orders in Pencil