My payment has failed so what do I do?

You may receive an email notification saying that your payment has failed. You have a couple of options:

1. You can follow these steps here to update your payment method: https://support.pencilpay.com/knowledge/how-do-i-update-my-payment-method
2. In the email notification you received there is a link/button for you to click on to pay using a different payment method.