PencilPay Help Center
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Credit Forms | Account Applications
Customer Settings
Payments Settings
Processing Payments
Integrations
Credit Forms | Account Applications
My Pencil Account
Payment Plans
Payments
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PencilPay Help Center
Credit Forms | Account Applications
Customer Settings
Payments Settings
Processing Payments
Integrations
Credit Forms | Account Applications
My Pencil Account
Payment Plans
Payments
Credit Forms | Account Applications
What do I do if a customer forwards the on boarding email on to someone else?
How to handle or approve a Pending Signature customer
How to update my company's trading terms and conditions?
My credit form is submitted but I cannot Approve it
How to add your credit form to your website?
Tips for sending bulk customer on boarding emails in one click
How to change a customer back to Draft status?
How to set the delivery day, time and notes in your credit forms for each payment method
How to set the payment term and credit limit for your customer
How to create a bespoke customer credit form page on your website
How to change your customers credit form required settings?
How to approve a customer?
I cannot get my verification code
I cannot find my Trading Name in the search
How to complete a credit form?
How do I print or export a PDF of my customers credit form account appliction
How to sign up new customers as a Sales Rep
How to create a custom credit form
What to do when a customer gets stuck or says they have completed their account application
What do my USA my customer see when on boarding via PencilPay
On boarding my USA customers and approving them in PencilPay
How to on board a new Australian customer, approve and process an invoice
How to turn OFF SMS Settings for Customer
Customer Cannot Complete Pencil Application (Error: Do not have authority to complete application)
How to Merge Duplicate Customers in PencilPay
How to use two separate customer introductions for the Customer On Boarding Email?
Can we sign off on the director's behalf or get all required information then enter it ourselves into Pencilpay?
Customer clicks on the link to sign the Personal Guarantee but gets the error "The token was expired"
A director/personal guarantee needs to review and approve the account application, (Pending Signature Status) for On boarding but is having issues
How to set your Credit Application Form to require references (Add Trade References)
How to update a payment term of a credit form?
Customer Status in Pencil and their definition