How to send an on boarding email to a new customer in Pencil
Prior to sending the on boarding email to your customer, you have the option to select set a specific Payment Term and select the credit limit prior to sending the on boarding email.
To add a new customer and send them an on boarding email with only the option to select the 30 Days you can do the following:
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Log into Pencil and go to: Customers → in the top right corner click the "+ New Customer"
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Then enter the customer's ABN and click Search → and select the Trading Name and click Next.
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Enter the Authorised Rep or Director details and click Next
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If you have more information you know about the customer you can enter it, otherwise click on Save and go back to Pencil → Customers (you can any warnings or errors it is ok to continue back to Customers).
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In Customers you will see this new customer. You can click the (...) under More Actions and click on Send On-Boarding Email.
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Then select the user name you added and click the "Set Payment Term:" to 30 Days and also update the "Credit Limit (AUD)" to set the credit limit for the customer.
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Then click Send.