- PencilPay Help Center
- Customer Settings
How to Turn Off Auto-charge for All my Customers
There is a way to turn OFF "Auto-Charge Invoices with Saved Payment Method" for all customers. If you would like to remove this setting for all your customers, you can follow the steps below:
You can turn the auto-charge OFF for all customers in Pencil -> Settings -> Invoices & Collections -> Invoices & Collections -> toggle OFF "For Customers who have saved payment methods" and then scroll down and Save.
