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My Invoice hasn't synced from Cin7 Core

If you cannot find your DEAR/Cin7 invoice in Sales Orders, you may manually sync the invoice to Pencil by following these steps:

You may use the multiple sale feature in DEAR/Cin7 and in some cases the invoice doesn't sync to Sales Orders in Pencil.

If this happens, we have a very simple solution to sync the invoice to Pencil. Please follow these steps:

In Cin7, go to your sale order and copy the order number.
Then to go Pencil → Sales Orders → in the top right corner click on "Sync" and paste the order number and click the "Sync" button.

Wait 20-30 seconds and refresh the Sales Orders page in Pencil and your invoice number will sync through.